Case studies
Discover how we work in partnership with our customers to ensure their growth, achievement and fulfilment of strategic goals
Video case studies
Marston's and Lifetime - A tutor's experience of Aptem
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Marston's and Lifetime - An employer's experience of Aptem
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Marston's and Lifetime - A learner's experience of Aptem
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Written case studies
Impact Futures
With ambitious plans for further expansion, the Impact Futures team set out to transform operations, client experience, and compliance through the implementation of advanced technology, selecting Aptem as their preferred solution.
“Aptem is an important part of our growth journey. With a single, integrated platform, we can take on more clients and deliver an even better service.” Sean Riley, Chief of Transformation at Impact Futures
Pareto
Pareto is an early adopter of Aptem Enhance, using AI to transform their apprenticeship delivery. By integrating the suite of AI-powered features, including enhanced reviews, marking aid, Checkpoint, and a virtual assistant, Pareto has reduced their administrative burden, improved learner confidence, and created space for richer coaching conversations. The result is a scalable, future-proofed apprenticeship model that meets compliance demands while empowering learners and staff alike.
“This is the future. It’s great to be part of it early doors, because it will be a game changer.” – Programme Manager
Lifetime Training
Hear how the successful switch to Aptem is enabling the UK’s largest Independent Training Provider, Lifetime Training, to put its learners at the heart of its apprenticeship provision, while realising valuable productivity improvements across the business.
“I cannot stress enough how impactful it’s been pushing everything into Aptem and making it a one-stop shop, particularly for the learner.” Dom Wilkinson, Product Owner, Lifetime Training
Hawk Training
An exemplary implementation approach taken by Hawk Training on this significant system change project. We are thrilled with the progress and feedback on the Hawk Training team’s perception of the system’s impact. In this case study, the Aptem Team share their views of the exemplary implementation approach taken by Hawk Training on this significant system change project.
“Aptem is a suitable technology partner with a vision that aligns with our own around a relentless focus on driving quality.” Terry Barnett, Chairman and Executive Sponsor of the project, Hawk Training.
Corndel renewal
See how Corndel approached the decision to renew with Aptem, and why the system remains the appropriate choice to support their relentless focus on high-quality programme delivery.
“The industry as a whole is constantly evolving, as evidenced by the significant changes to the funding rules in August 2022. Layer that with our curriculum demands, client requirements and growth ambitions. We needed a system that is agile and a team behind it that can react quickly.” Richard Bridge, Director of Learning Technology at Corndel
London South Bank University
Read how implementing Aptem has enabled the strategic expansion of LSBU’s apprenticeship provision.
“We chose Aptem due to its rich functionality and uniquely extensive experience of working with so many UK universities that offer degree apprenticeships. Aptem’s powerful platform for apprenticeship learning delivery and administration, coupled with its consultative approach and innovative roadmap, gave us the confidence it was the best platform to support our apprenticeship team, employers, and learners.” Sammy Shummo, Group Director of Apprenticeships, LSBU
Platinum service package customers
We have created a range of service packages so providers can choose the best one to support their needs, depending on their own resourcing, pace of change, and delivery model complexity. Many customers choose our Platinum, top-level support package and find it pays for itself many times over, with benefits including bespoke training, an annual tenant audit, dedicated Customer Success Manager, and more. Learn how our current customers are getting value from their Platinum subscription.
Aptem Enhance virtual assistant beta trial
In July 2024, we launched a beta trial of the Aptem Enhance virtual assistant, partnering with BMS Progress, Hawk Training, and Pareto to support 1,790 learners. The virtual assistant provided instant responses to common queries, reducing tutor workload and improving learner engagement.
“For our learners, the fact that they have the assistant available outside of core working hours is great. They could be thinking about something and try to remember to ask their skills coach on Monday or whenever it might be… having that instant response is so valuable for them.” Madeleine Robinson, Head of Operations and Transformation, Pareto
University of Portsmouth
Find out how Aptem has transformed apprenticeship management and oversight at the University of Portsmouth.
“Getting the right technology in place is a critical piece of the quality jigsaw. Since the introduction of Aptem, we’re already seeing increases in pass rates for those learners who began their apprenticeship journey with Aptem.” Claire Middleton, Degree Apprenticeship Manager, University of Portsmouth
Nottingham Trent University
When Nottingham Trent University procured Aptem, it decided to run its implementation of Aptem alongside a project to integrate its student records system – Banner. In this case study, find out how both teams – at NTU and Aptem, achieved this successful integration seamlessly and the recommendations they have for others considering doing the same.
“The primary objective of this integration was to unify data and processes. We wanted to avoid creating divergent data sets by ensuring a seamless flow of information. This resulted in consistency and reliability in our data management practices.” Callum Elliott, Project Manager, Nottingham Trent University.
Aston University
How adopting an ROI and Critical Success Factors approach to selection and implementation has paid dividends for Aston University.
“In Aptem, we found a tool that is truly adding value to the service that we’re delivering. From what I see in the industry, those that have chosen Aptem are thriving in their apprenticeship delivery as a result.” Terry Hodgetts, Director of Corporate Client Solutions, Aston University
Bradford College
Bradford College, a leading education and training provider with around 20,000 students, has partnered with Aptem for the past four years to streamline apprenticeship delivery by consolidating multiple systems. Since implementing Aptem in 2020, the college has aimed to efficiently manage its diverse range of programmes, including vocational qualifications, apprenticeships, A-levels, community courses, and degrees and master’s programmes.
“Automation and process tracking have streamlined many aspects of our work. It made a big difference once we fully started utilising Aptem’s capabilities and features. Our processes are much smoother now. The key takeaway is to fully leverage the system’s vast capabilities and take the time to understand how to utilise them effectively.” Dominic Scott, CRM/LMS Officer, Bradford College.
Barnsley College
Grade 1 Ofsted-rated Barnsley College procured Aptem to provide a streamlined experience for learners, employers, and tutors by minimising the number of systems being used. Previously, learners navigated four disconnected systems, which increased administrative strain and the risk of errors. Employers also had to manage two separate systems. With Aptem, all stakeholders now operate within a single platform, enhancing efficiency and reducing complexity.
“EBS has an open API and our workflow goes one way currently – from Aptem into EBS. Our integration enables learners to enrol through Aptem, and once activated their details are automatically transferred into EBS. It’s more than a simple integration because we use EBS
workflows to send emails, enable modules and sign documents.” Amy Dickens, Business Analyst, Barnsley College.
YMCA
Implementing a solution that can be used across multiple programmes types, including ASF and apprenticeships.
“The fact that we went live on the day we committed to going live was, for us, a great achievement, particularly given the complexities of the build. From a management perspective, it has given us access to a huge swathe of live reports, something we didn’t have before. And that allows us to have real-time reporting and real-time performance management of our staff.” Ryan Palmer, Interim Chief Executive, Central YMCA
Pareto
Read Pareto’s story of how they achieved a fast and brilliantly organised Aptem implementation.
“We’ve received fantastic feedback from learners. Nobody prefers the old way. The clarity of the system reduces anxiety around the mechanics of apprenticeship delivery and allows the learners to focus on completing their apprenticeship to the highest possible standard.” Ben Drain, Senior Vice President for Apprenticeships, Pareto
Steve Willis
Hear how Steve Willis Training Centres moved from a variety of systems, manual processes and paper-based portfolios to a slick and scalable digital experience for learners and tutors.
“Choosing Aptem was a strategic decision related to the direction of our business. We need a system that we can customise and that can grow with us over the years. An ‘out of the box’ solution wasn’t going to meet our ambitions. Aptem was not the cheapest option, but it was the one that would deliver us the greatest value over time and meet our KPIs.” David King, Aptem Project Lead, Steve Willis Training
BMS Progress
BMS Progress was searching for an end-to-end apprenticeship delivery system to help simplify the compliance aspects, customise programmes at scale and support its growth ambitions.
We were looking for a system that would support our delivery of apprenticeships from start to finish. At that point, we were new to apprenticeships and wanted a system that would manage the process for us, making sure we didn’t miss anything. Aptem was the obvious solution. We now just use one system to manage the full process, from onboarding through to reporting.” Emily Bowler, MIS and Data Manager, BMS Progress
Resolve ASB
New to apprenticeships Resolve ASB were looking for a system that evidenced their high quality, professional approach, and an expert partnership to help them launch their trailblazing new apprenticeship.
“Delivering an apprenticeship programme – especially a new standard – is challenging for the most experienced apprenticeship providers, but when you are new to apprenticeships and setting everything up for the first time the pressure is much higher. We drew up a set of requirements that mattered most to us and set about procuring a system and resource to meet our needs.” Anne Gronan, Project and Partnerships Lead, Resolve ASB
Middlesex University
A partnership approach that has gone from strength to strength, over the years.
“Aptem holds the key to enrolling at our university for all apprenticeships. The system is great. It’s easy to use and intuitive. We love the new console. It’s cleaner and easy to navigate. We have received very positive feedback from our students and employers.” Steven Willis, CAS Operations Manager, Middlesex University
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