Skip to content

Accessibility Statement

Last updated: 29 June 2020 

We’re committed to easy access for everyone

Aptem is developed by MWS Technology Ltd. The MWS team embraces diversity and inclusion. We want everyone who uses Aptem, regardless of circumstance and ability, to feel welcome and find the experience rewarding.

This accessibility statement applies to the Aptem learner console. Our development roadmap includes releasing new consoles every few months to replace existing interfaces. Each new console will have accessibility as a key design characteristic.

Applicable standards & guidelines

Aptem aims to comply with Level AA from the Web Content Accessibility Guidelines (WCAG 2.1). We believe that conformance with these guidelines will help make Aptem more user-friendly for everyone. 

Measures to support accessibility

MWS Technology takes the following measures to improve the usability and accessibility standards of Aptem: 

  • Continually updating our platform with releases that improve the user experience for everyone while applying relevant digital accessibility standards for people with disabilities. 
  • Accessibility is considered and implemented throughout the design and development process for seamless integration with product updates. 
  • Automated and manual accessibility testing. As part of quality assurance, our products are checked regularly for compliance with accessibility standards based on WCAG 2.1 (Levels A and AA). Any points of non-compliance are raised as high-priority software defects and scheduled as such in our development queue. 
  • Building out component libraries to create consistency across our products and ensure that all our design patterns are accessible. 
  • In addition to WCAG guidelines, we follow the principles of universal design where possible.

Accessibility features

We have completed the implementation of many compliant accessibility features for the Aptem learner console, including: 

  • Responsive pages that fit a variety of modern browser windows and mobile devices.
  • Maintaining WCAG compliant colour/contrast ratios for text (4:5:1) and visual objects (3:1).
  • Text alternatives for non-text content. Screen reader and other assistive technology support: exposing information to the accessibility API through the use of ARIA attributes (including the most recent versions of JAWS, NVDA and VoiceOver).
  • Providing keyboard accessible navigation.
  • Structural, semantic markup is used to provide information to assistive technologies on relationships and meaning within the application.
  • Providing labels to identify all form controls, including text fields, checkboxes, radio buttons, and drop-down menus. 

Accessibility plan

MWS Technology is committed to facilitating Aptem accessibility and usability. Our efforts are ongoing, with our software development team implementing new accessible consoles every few months. The conclusion of this process will be all Aptem areas achieving WCAG 2.1 – Level AA compliance. The Aptem learner console is the first released console with AA accessibility as the goal. It is currently partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances, listed below: 

  • Bypass Blocks: users cannot skip to the main content or bypass repetitive blocks of content when using a screen reader’.
  • Some sections are difficult to navigate using just a keyboard.
  • Users are not warned of time limits shorter than 20 hours and time limits cannot be turned off or extended.
  • Assistive Technology Support for old PDF documents. 

The first three areas will be resolved in July 2020. By the end of 2020 most PDFs will be migrated to HTML, and any non-compliant PDFs will be made compliant. This document will be updated as progress is made.

Compatibility with browsers and assistive technology

Aptem is designed to be compatible with popular assistive technologies (NVDA, VoiceOver & JAWS) and the latest versions of major modern browsers. 

In order to be up to date with new frameworks and technologies that respect modern web standards and to reduce our dependence on old/insecure technologies, we have decided to cease support for Internet Explorer (IE). 

Currently, we recommend our users transition from IE to Google ChromeMicrosoft Edge, Mozilla Firefox or Opera as stable and supported browsers for our upcoming releases. Edge is the latest web browser developed by Microsoft and released for Windows 10, Android, iOS and macOS.

Different screen readers tend to be optimised to work with different browsers. We are currently in the process of manually testing the following combinations to see which work best together for Aptem:

  • Windows: NVDA with Chrome/Firefox
  • iOS/OSx: VoiceOver with Safari
We will publish the results of this testing and our browser recommendation as soon as this is available.

Third party content

Aptem clients can upload documents and eLearning into Aptem. The accessibility of these file is the responsibility of the client.

Feedback and contact information

We strive to meet the needs of our users with disabilities and we are working hard to remove and prevent barriers to accessibility. Please let us know if you encounter accessibility barriers.