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Aptem Apprentice pricing and packages

Per user pricing. Flexibility to select support level. Packages tailored to your needs.

With Aptem Apprentice, we offer a range of options so that customers have the flexibility to select the product and service level appropriate to the organisation. 

Our deep understanding of the sector has enabled us to tailor packages. Whether you are an independent training provider, college, university or employer provider delivering apprenticeships direct to employees, there is a plan to suit you.

Packages for Training Providers:

Apprentice Essentials for Training Providers

Our core platform supporting robust, compliant, learner-focused delivery from enrolment to EPA. ​

Best for smaller training providers seeking one system to deliver a limited number of apprenticeship programmes.​

  • One version of the truth from which to report.
  • One system evidencing progression and completion.
  • Meeting Ofsted and ESFA requirements.

Apprentice Pro for Training Providers

Our end-to-end platform offering comprehensive tools needed to deliver compliant, engaging apprenticeships, with a higher degree of configuration and reporting.​

Best for training providers looking to customise learner experience, and ensure quality and regulatory compliance.​

  • Differentiate and compete through high-configurability options.
  • Ability to integrate with multiple platforms.

Apprentice Enterprise for Training Providers

Our most powerful platform, including premium, AI features to drive quality outcomes and unparalleled efficiency. ​

Best for training providers with complex requirements, delivering personalised apprenticeships at scale. 

  • AI-assistance features to drive high support and efficiencies.
  • One system to manage all your vocational and commercial training.
  • Full reporting suite to evidence programme success.

Service options:

Silver

Core service level to support using Aptem day-to-day. Combining self-service with some human support touchpoints.

Gold

Get the most from Aptem through quarterly touchpoints with your Customer Success Manager (CSM) who is on hand to ensure the system supports your goals.

Platinum

A high-touchpoint service, befitting organisations who use Aptem as part of a competitive and differentiated proposition.

 

Please note some packages prescribe service levels.

Choose a package

Key features Apprentice Essentials Apprentice Pro Apprentice Enterprise
Enrolment
ILR
Custom fields within the ILR
Customised process flow within ILR
Onboarding wizard (Limited)
Learner recruitment and enrolment
Access to compliance documents
Integrations (BKSB, Skills Forward, EPAPro, Cognassist, EQUAL, NAS, and Cronofy) 1 3 3
Communications Connector (Microsoft Teams) Add-on Add-on Add-on
Learning Records Service (including Prior Learning Record)
Recognition of Prior Learning (RPL) calculator
Process automation trackers
Custom trackers
Aptem Assess Gold Gold Platinum
Aptem Assess learner support resources Add-on Add-on Included
Skills Radar to assess starting points
Branding Single logo Multiple logos Multiple logos
Learning delivery and management
Learning plan
Progress tracking
Off-the-job (OTJ) hours tracking
Managing placements and workshops within Aptem
Setting tasks
Creating trackers
Reviews
Sub-programmes (eliminating replication)
Unlimited employer logins
Single group hierarchy
Multiple group hierarchy
Customised ‘learner behind’
Group hierarchy for employers
Qualifications registration management
Exporting portfolio By learners By learners and admins By learners and admins
Employer access One per employer Multiple per employer Multiple per employer
eLearning via SCORM content and Aptem Resource Centre
Messaging Centre
Ability to customise fields
Advice Centre for careers guidance
Public API access
AI-driven enhancements: Aptem Enhance productivity and quality features, delivered every quarter
Available now: Aptem Checkpoint – learner progress assistant
In development:
Learner and Tutor Assistant
Situational Judgement
Guided Learning
Review Summarisation
Objective Coach
Marking Aid
Feedback Assistant
Reporting
Learner and Performance Dashboards
Power BI Dashboards
Employer Dashboard
User Generated Reports (UGR)
Organisation Generated Reports (OGR)
OData extraction
Security
MFA/MFV MFA MFA+MFV MFA+MFV
Single Sign-On (SSO)
Optional extras
Additional tenant Add-on Add-on Add-on
Training (post implementation) Add-on Add-on Add-on
Industry and sector consultancy Add-on Add-on Add-on
ILR data transfer (current year included, historic only) One-off cost per year of data One-off cost per year of data One-off cost per year of data
Additional Aptem Superuser support seats (to raise support tickets) Add-on Add-on Add-on
Additional integrations Add-on Add-on Add-on
Supporting Public API set up in Aptem (up to 12 hours) Add-on Add-on Add-on
Single Sign-On (SSO) Add-on Add-on

Choose the service level to support you

Please note some packages prescribe service levels.

Silver

Gold

Platinum

Help Centre access​
Superuser support seats​ 2 5 Unlimited
Customer Success Manager (CSM​) Named​ Named
Regular training webinars
CSM service reviews​ Annually​ Quarterly​ Monthly​
Superuser training​ Half day standard training, annually​ Two days bespoke training, annually​
Account review Annual Quarterly​
Strategic planning session (annual)​ Annual​
Tenant configuration review​ Annual​
Coming in 2024: Aptem Academy training suite

Packages for Educational Institutions:

Aptem Enrol for Educational Institutions

Our enrolment platform enabling you to efficiently onboard large volumes of students and maintain compliance.​

Best for educational institutions looking to enhance the quality, consistency and speed of compliant enrolment.

  • Highly customisable allowing tailoring by programme and learner.
  • Watertight compliance managed within the system.
  • Streamlined automation removing repetitive tasks.

Apprentice Pro for Educational Institutions

Our end-to-end platform offering comprehensive tools needed to deliver compliant, engaging apprenticeships from enrolment to EPA.​

Best for educational ​institutions looking to ​customise learner experience, and ensure ​quality and regulatory ​compliance.​

  • One system evidencing progression and completion.
  • Meeting Ofsted and ESFA requirements.
  • Enabling management of high volumes of students.

Apprentice Enterprise for Educational Institutions

Our most powerful platform, including premium, AI features to drive quality outcomes and unparalleled efficiency. ​

Best for educational institutions with complex requirements, delivering personalised apprenticeships at scale.

  • Ability to integrate with multiple platforms.
  • Full reporting suite to evidence programme success.
  • AI-assistance features to drive high support and efficiencies.

Service options:

Silver

Core service level to support using Aptem day-to-day. Combining self-service with some human support touchpoints.

Gold

Get the most from Aptem through quarterly touchpoints with your Customer Success Manager (CSM) who is on hand to ensure the system supports your goals.

Platinum

A high-touchpoint service, befitting organisations who use Aptem as part of a competitive and differentiated proposition.

 

Please note some packages prescribe service levels.

Choose a package

Key features Enrol Apprentice Pro Apprentice Enterprise
Enrolment
ILR
Custom fields within the ILR
Customised process flow within ILR
Onboarding wizard
Learner recruitment and enrolment
Access to compliance documents
Integrations (BKSB, Skills Forward, EPA Pro, Cognassist, EQUAL, NAS, and Cronofy) 1 3 3
Communications Connector (Microsoft Teams) Add-on Add-on Add-on
Recognition of Prior Learning (RPL) calculator
Learning Records Service (including Prior Learning Record)
Process automation trackers
Custom trackers
Aptem Assess Gold Gold Platinum
Aptem Assess learner support resources Add-on Add-on Included
Skills Radar to assess starting points
Branding Multiple logos Multiple logos Multiple logos
Learning delivery and management
Learning plan
Progress tracking
Off-the-job (OTJ) hours tracking
Managing placements and workshops within Aptem
Setting tasks
Creating trackers
Reviews
Sub-programmes (eliminating replication)
Unlimited employer logins
Single group hierarchy
Multiple group hierarchy
Customised ‘learner behind’
Group hierarchy for employers
Qualifications registration management
Exporting portfolio By learners and admins By learners and admins
Employer access 1 per employer Multiple per employer Multiple per employer
eLearning via SCORM content and Aptem Resource Centre
Messaging Centre
Ability to customise fields
Advice Centre for careers guidance
Public API access
AI-driven enhancements: Aptem Enhance productivity and quality features, delivered every quarter
Available now: Aptem Checkpoint – learner progress assistant
In development:
Learner and Tutor Assistant
Situational Judgement
Guided Learning
Review Summarisation
Objective Coach
Marking Aid
Feedback Assistant
Reporting
Learner and Performance Dashboards
Power BI Dashboards
Employer Dashboard
User Generated Reports (UGR)
Organisation Generated Reports (OGR)
OData extraction
Security
MFA/MFV MFA MFA + MFV MFA+MFV
Single Sign-On (SSO)
Optional extras
Additional tenant Add-on Add-on Add-on
Training (post implementation) Add-on Add-on Add-on
Industry and sector consultancy Add-on Add-on Add-on
ILR data transfer (current year included, historic only) One-off cost per year of data One-off cost per year of data
Additional Aptem Superuser support seats (to raise support tickets) Add-on Add-on Add-on
Additional integrations Add-on Add-on Add-on
Supporting Public API set up in Aptem (up to 12 hours) Add-on Add-on Add-on
Single Sign-On (SSO) Add-on Add-on

Choose the service level to support you

Please note some packages prescribe service levels.

Silver

Gold

Platinum

Help Centre access​
Superuser support seats​ 2 5 Unlimited
Customer Success Manager (CSM​) Named​ Named
Regular training webinars
CSM service reviews​ Annually​ Quarterly​ Monthly​
Superuser training​ Half day standard training, annually​ Two days bespoke training, annually​
Account review Annual Quarterly​
Strategic planning session (annual)​ Annual​
Tenant configuration review​ Annual​
Coming in 2024: Aptem Academy training suite

Package for Employer Providers:

Apprentice Enterprise for Employer Providers

An all-in-one solution to help Employer Providers manage apprenticeship onboarding, learning delivery, progress monitoring, compliance and reporting. Includes premium AI features, to deliver an exceptional employee experience. ​

Best for employers looking for an intuitive and customisable system to drive quality outcomes and demonstrate value.

  • Managing complete and compliant delivery in one system.
  • Full reporting suite to evidence programme success.
  • AI-assistance features that result in excellent learner employee experience.

Service options:

Silver

Core service level to support using Aptem day-to-day. Combining self-service with some human support touchpoints.

Gold

Get the most from Aptem through quarterly touchpoints with your Customer Success Manager (CSM) who is on hand to ensure the system supports your goals.

Platinum

A high-touchpoint service, befitting organisations who use Aptem as part of a competitive and differentiated proposition.

 

Please note some packages prescribe service levels.

Choose a package

Key features Apprentice Enterprise
Enrolment
ILR
Custom fields within the ILR
Customised process flow within ILR
Onboarding wizard
Learner recruitment and enrolment
Access to compliance documents
Integrations (BKSB, Skills Forward, EPA Pro, Cognassist, EQUAL, NAS, and Cronofy) 3
Communications Connector (Microsoft Teams) Add-on
Learning Records Service (including Prior Learning Record)
Recognition of Prior Learning (RPL) calculator
Process automation trackers
Custom trackers
Aptem Assess Platinum
Aptem Assess learner support resources Included
Skills Radar to assess starting points
Branding Multiple logos
Learning delivery and management
Learning plan
Progress tracking
Off-the-job (OTJ) hours tracking
Managing placements and workshops within Aptem
Setting tasks
Creating trackers
Reviews
Sub-programmes (eliminating replication)
Unlimited employer logins
Single group hierarchy
Multiple group hierarchy
Customised ‘learner behind’
Group hierarchy for employers
Qualifications registration management
Exporting portfolio By learners and admins
Employer access Multiple per employer
eLearning via SCORM content and Aptem Resource Centre
Messaging Centre
Ability to customise fields
Public API access
AI-driven enhancements: Aptem Enhance productivity and quality features, delivered every quarter
Available now: Aptem Checkpoint – learner progress assistant
In development:
Learner and Tutor Assistant
Situational Judgement
Guided Learning
Review Summarisation
Objective Coach
Marking Aid
Feedback Assistant
Reporting
Learner and Performance Dashboards
Power BI Dashboards
Employer Dashboard
User Generated Reports (UGR)
Organisation Generated Reports (OGR)
OData extraction
Security
MFA/MFV MFA+MFV
Single Sign-On (SSO)
Optional extras
Additional tenant Add-on
Training (post implementation) Add-on
Industry and sector consultancy Add-on
ILR data transfer (current year included, historic only) One-off cost per year of data
Additional Aptem Superuser support seats (to raise support tickets) Add-on
Additional integrations Add-on
Supporting Public API set up in Aptem (up to 12 hours) Add-on

Choose the service level to support you

Please note some packages prescribe service levels.

Silver

Gold

Platinum

Help Centre access​
Superuser support seats​ 2 5 Unlimited
Customer Success Manager (CSM​) Named​ Named
Regular training webinars
CSM service reviews​ Annually​ Quarterly​ Monthly​
Superuser training​ Half day standard training, annually​ Two days bespoke training, annually​
Account review Annual Quarterly​
Strategic planning session (annual)​ Annual​
Tenant configuration review​ Annual​
Coming in 2024: Aptem Academy training suite

Packages for Training Providers:

Apprentice Essentials for Training Providers

Our core platform supporting robust, compliant, learner-focused delivery from enrolment to EPA. ​

Best for smaller training providers seeking one system to deliver a limited number of apprenticeship programmes.​

  • One version of the truth from which to report.
  • One system evidencing progression and completion.
  • Meeting Ofsted and ESFA requirements.

Apprentice Pro for Training Providers

Our end-to-end platform offering comprehensive tools needed to deliver compliant, engaging apprenticeships, with a higher degree of configuration and reporting.​

Best for training providers looking to customise learner experience, and ensure quality and regulatory compliance.​

  • Differentiate and compete through high-configurability options.
  • Ability to integrate with multiple platforms.

Apprentice Enterprise for Training Providers

Our most powerful platform, including premium, AI features to drive quality outcomes and unparalleled efficiency. ​

Best for training providers with complex requirements, delivering personalised apprenticeships at scale. 

  • AI-assistance features to drive high support and efficiencies.
  • One system to manage all your vocational and commercial training.
  • Full reporting suite to evidence programme success.

Service options:

Silver

Core service level to support using Aptem day-to-day. Combining self-service with some human support touchpoints.

Gold

Get the most from Aptem through quarterly touchpoints with your Customer Success Manager (CSM) who is on hand to ensure the system supports your goals.

Platinum

A high-touchpoint service, befitting organisations who use Aptem as part of a competitive and differentiated proposition.

 

Please note some packages prescribe service levels.

Choose a package

Key features Apprentice Essentials Apprentice Pro Apprentice Enterprise
Enrolment
ILR
Custom fields within the ILR
Customised process flow within ILR
Onboarding wizard (Limited)
Learner recruitment and enrolment
Access to compliance documents
Integrations (BKSB, Skills Forward, EPAPro, Cognassist, EQUAL, NAS, and Cronofy) 1 3 3
Communications Connector (Microsoft Teams) Add-on Add-on Add-on
Learning Records Service (including Prior Learning Record)
Recognition of Prior Learning (RPL) calculator
Process automation trackers
Custom trackers
Aptem Assess Gold Gold Platinum
Aptem Assess learner support resources Add-on Add-on Included
Skills Radar to assess starting points
Branding Single logo Multiple logos Multiple logos
Learning delivery and management
Learning plan
Progress tracking
Off-the-job (OTJ) hours tracking
Managing placements and workshops within Aptem
Setting tasks
Creating trackers
Reviews
Sub-programmes (eliminating replication)
Unlimited employer logins
Single group hierarchy
Multiple group hierarchy
Customised ‘learner behind’
Group hierarchy for employers
Qualifications registration management
Exporting portfolio By learners By learners and admins By learners and admins
Employer access One per employer Multiple per employer Multiple per employer
eLearning via SCORM content and Aptem Resource Centre
Messaging Centre
Ability to customise fields
Advice Centre for careers guidance
Public API access
AI-driven enhancements: Aptem Enhance productivity and quality features, delivered every quarter
Available now: Aptem Checkpoint – learner progress assistant
In development:
Learner and Tutor Assistant
Situational Judgement
Guided Learning
Review Summarisation
Objective Coach
Marking Aid
Feedback Assistant
Reporting
Learner and Performance Dashboards
Power BI Dashboards
Employer Dashboard
User Generated Reports (UGR)
Organisation Generated Reports (OGR)
OData extraction
Security
MFA/MFV MFA MFA+MFV MFA+MFV
Single Sign-On (SSO)
Optional extras
Additional tenant Add-on Add-on Add-on
Training (post implementation) Add-on Add-on Add-on
Industry and sector consultancy Add-on Add-on Add-on
ILR data transfer (current year included, historic only) One-off cost per year of data One-off cost per year of data One-off cost per year of data
Additional Aptem Superuser support seats (to raise support tickets) Add-on Add-on Add-on
Additional integrations Add-on Add-on Add-on
Supporting Public API set up in Aptem (up to 12 hours) Add-on Add-on Add-on
Single Sign-On (SSO) Add-on Add-on

Choose the service level to support you

Please note some packages prescribe service levels.

Silver

Gold

Platinum

Help Centre access​
Superuser support seats​ 2 5 Unlimited
Customer Success Manager (CSM​) Named​ Named
Regular training webinars
CSM service reviews​ Annually​ Quarterly​ Monthly​
Superuser training​ Half day standard training, annually​ Two days bespoke training, annually​
Account review Annual Quarterly​
Strategic planning session (annual)​ Annual​
Tenant configuration review​ Annual​
Coming in 2024: Aptem Academy training suite

Packages for Educational Institutions:

Aptem Enrol for Educational Institutions

Our enrolment platform enabling you to efficiently onboard large volumes of students and maintain compliance.​

Best for educational institutions looking to enhance the quality, consistency and speed of compliant enrolment.

  • Highly customisable allowing tailoring by programme and learner.
  • Watertight compliance managed within the system.
  • Streamlined automation removing repetitive tasks.

Apprentice Pro for Educational Institutions

Our end-to-end platform offering comprehensive tools needed to deliver compliant, engaging apprenticeships from enrolment to EPA.​

Best for educational ​institutions looking to ​customise learner experience, and ensure ​quality and regulatory ​compliance.​

  • One system evidencing progression and completion.
  • Meeting Ofsted and ESFA requirements.
  • Enabling management of high volumes of students.

Apprentice Enterprise for Educational Institutions

Our most powerful platform, including premium, AI features to drive quality outcomes and unparalleled efficiency. ​

Best for educational institutions with complex requirements, delivering personalised apprenticeships at scale.

  • Ability to integrate with multiple platforms.
  • Full reporting suite to evidence programme success.
  • AI-assistance features to drive high support and efficiencies.

Service options:

Silver

Core service level to support using Aptem day-to-day. Combining self-service with some human support touchpoints.

Gold

Get the most from Aptem through quarterly touchpoints with your Customer Success Manager (CSM) who is on hand to ensure the system supports your goals.

Platinum

A high-touchpoint service, befitting organisations who use Aptem as part of a competitive and differentiated proposition.

 

Please note some packages prescribe service levels.

Choose a package

Key features Enrol Apprentice Pro Apprentice Enterprise
Enrolment
ILR
Custom fields within the ILR
Customised process flow within ILR
Onboarding wizard
Learner recruitment and enrolment
Access to compliance documents
Integrations (BKSB, Skills Forward, EPA Pro, Cognassist, EQUAL, NAS, and Cronofy) 1 3 3
Communications Connector (Microsoft Teams) Add-on Add-on Add-on
Recognition of Prior Learning (RPL) calculator
Learning Records Service (including Prior Learning Record)
Process automation trackers
Custom trackers
Aptem Assess Gold Gold Platinum
Aptem Assess learner support resources Add-on Add-on Included
Skills Radar to assess starting points
Branding Multiple logos Multiple logos Multiple logos
Learning delivery and management
Learning plan
Progress tracking
Off-the-job (OTJ) hours tracking
Managing placements and workshops within Aptem
Setting tasks
Creating trackers
Reviews
Sub-programmes (eliminating replication)
Unlimited employer logins
Single group hierarchy
Multiple group hierarchy
Customised ‘learner behind’
Group hierarchy for employers
Qualifications registration management
Exporting portfolio By learners and admins By learners and admins
Employer access 1 per employer Multiple per employer Multiple per employer
eLearning via SCORM content and Aptem Resource Centre
Messaging Centre
Ability to customise fields
Advice Centre for careers guidance
Public API access
AI-driven enhancements: Aptem Enhance productivity and quality features, delivered every quarter
Available now: Aptem Checkpoint – learner progress assistant
In development:
Learner and Tutor Assistant
Situational Judgement
Guided Learning
Review Summarisation
Objective Coach
Marking Aid
Feedback Assistant
Reporting
Learner and Performance Dashboards
Power BI Dashboards
Employer Dashboard
User Generated Reports (UGR)
Organisation Generated Reports (OGR)
OData extraction
Security
MFA/MFV MFA MFA + MFV MFA+MFV
Single Sign-On (SSO)
Optional extras
Additional tenant Add-on Add-on Add-on
Training (post implementation) Add-on Add-on Add-on
Industry and sector consultancy Add-on Add-on Add-on
ILR data transfer (current year included, historic only) One-off cost per year of data One-off cost per year of data
Additional Aptem Superuser support seats (to raise support tickets) Add-on Add-on Add-on
Additional integrations Add-on Add-on Add-on
Supporting Public API set up in Aptem (up to 12 hours) Add-on Add-on Add-on
Single Sign-On (SSO) Add-on Add-on

Choose the service level to support you

Please note some packages prescribe service levels.

Silver

Gold

Platinum

Help Centre access​
Superuser support seats​ 2 5 Unlimited
Customer Success Manager (CSM​) Named​ Named
Regular training webinars
CSM service reviews​ Annually​ Quarterly​ Monthly​
Superuser training​ Half day standard training, annually​ Two days bespoke training, annually​
Account review Annual Quarterly​
Strategic planning session (annual)​ Annual​
Tenant configuration review​ Annual​
Coming in 2024: Aptem Academy training suite

Package for Employer Providers:

Apprentice Enterprise for Employer Providers

An all-in-one solution to help Employer Providers manage apprenticeship onboarding, learning delivery, progress monitoring, compliance and reporting. Includes premium AI features, to deliver an exceptional employee experience. ​

Best for employers looking for an intuitive and customisable system to drive quality outcomes and demonstrate value.

  • Managing complete and compliant delivery in one system.
  • Full reporting suite to evidence programme success.
  • AI-assistance features that result in excellent learner employee experience.

Service options:

Silver

Core service level to support using Aptem day-to-day. Combining self-service with some human support touchpoints.

Gold

Get the most from Aptem through quarterly touchpoints with your Customer Success Manager (CSM) who is on hand to ensure the system supports your goals.

Platinum

A high-touchpoint service, befitting organisations who use Aptem as part of a competitive and differentiated proposition.

 

Please note some packages prescribe service levels.

Choose a package

Key features Apprentice Enterprise
Enrolment
ILR
Custom fields within the ILR
Customised process flow within ILR
Onboarding wizard
Learner recruitment and enrolment
Access to compliance documents
Integrations (BKSB, Skills Forward, EPA Pro, Cognassist, EQUAL, NAS, and Cronofy) 3
Communications Connector (Microsoft Teams) Add-on
Learning Records Service (including Prior Learning Record)
Recognition of Prior Learning (RPL) calculator
Process automation trackers
Custom trackers
Aptem Assess Platinum
Aptem Assess learner support resources Included
Skills Radar to assess starting points
Branding Multiple logos
Learning delivery and management
Learning plan
Progress tracking
Off-the-job (OTJ) hours tracking
Managing placements and workshops within Aptem
Setting tasks
Creating trackers
Reviews
Sub-programmes (eliminating replication)
Unlimited employer logins
Single group hierarchy
Multiple group hierarchy
Customised ‘learner behind’
Group hierarchy for employers
Qualifications registration management
Exporting portfolio By learners and admins
Employer access Multiple per employer
eLearning via SCORM content and Aptem Resource Centre
Messaging Centre
Ability to customise fields
Public API access
AI-driven enhancements: Aptem Enhance productivity and quality features, delivered every quarter
Available now: Aptem Checkpoint – learner progress assistant
In development:
Learner and Tutor Assistant
Situational Judgement
Guided Learning
Review Summarisation
Objective Coach
Marking Aid
Feedback Assistant
Reporting
Learner and Performance Dashboards
Power BI Dashboards
Employer Dashboard
User Generated Reports (UGR)
Organisation Generated Reports (OGR)
OData extraction
Security
MFA/MFV MFA+MFV
Single Sign-On (SSO)
Optional extras
Additional tenant Add-on
Training (post implementation) Add-on
Industry and sector consultancy Add-on
ILR data transfer (current year included, historic only) One-off cost per year of data
Additional Aptem Superuser support seats (to raise support tickets) Add-on
Additional integrations Add-on
Supporting Public API set up in Aptem (up to 12 hours) Add-on

Choose the service level to support you

Please note some packages prescribe service levels.

Silver

Gold

Platinum

Help Centre access​
Superuser support seats​ 2 5 Unlimited
Customer Success Manager (CSM​) Named​ Named
Regular training webinars
CSM service reviews​ Annually​ Quarterly​ Monthly​
Superuser training​ Half day standard training, annually​ Two days bespoke training, annually​
Account review Annual Quarterly​
Strategic planning session (annual)​ Annual​
Tenant configuration review​ Annual​
Coming in 2024: Aptem Academy training suite

Pricing FAQs

Q: How can I view prices?

A: Please complete the Request pricing form below and one of our Business Development Managers will be in touch. 

Q: I am an existing customer. How can I access these packages?

A: Please speak to your Customer Success Manager who can walk you through the new packages and prepare a customised quote. Alternatively you can reach us at hello@aptem.co.uk.

Q: Do you still get an end-to-end system on all packages?

A: With the exception of Aptem Enrol for Educational Institutions, which is an enrolment only option specifically for universities and colleges dealing with high volumes of students in condensed periods, all other packages offer the full end-to-end learner experience from initial onboarding through to EPA.

Q: How can I integrate more of my systems than the number of integrations allowed in my package?

A: You can integrate as many systems as you wish on any Aptem package. Once you’ve reached the quota on your package you just pay a fixed set up fee and monthly rolling cost for additional integrations. 

Q: What’s the difference between Aptem Assess Gold and Aptem Assess Platinum?

A: Aptem Assess Platinum allows you to use the Cognitive assessment tool within Onboarding and your Learning delivery programmes, so you can trigger an assessment at any point in a learner’s journey. This version also gives you access to accompanying learner resources, should a need be identified, so that you can support the learner appropriately. Aptem Assess Gold, only allows you to assess during Onboarding, and does not include access to learner resources (these can be purchased additionally). 

Q: What’s the difference between MFA, and MFA and MFV?

A: Aptem uses Multi-Factor Authentication (MFA) for enhanced security on all packages, by requiring users to provide two different factors to verify their identity before they can access Aptem. Users are asked for a code on login.  On some packages, Aptem offers Multi-factor Verification (MFV) for document signing – a means of validating electronic identities for digital signatures. This ensures the signature is linked to an identity and is assured.

Q: How do the Aptem Superuser support seats work?

A: You are allocated a number of support seats according to the Service level you select. A support seat is used to raise Support Tickets via email or the Aptem Help Centre. Only Aptem Champions (people trained to use Aptem within your organisation – usually as part of the implementation process), can be allocated a support seat. If your Aptem Champion leaves your organisation they should be replaced by someone who is also trained to use the Aptem system. Aptem can support with this training. 

Request pricing

Per user pricing. Flexibility to select support level. Packages tailored to your needs.

The comprehensive platform for high-quality apprenticeship delivery.