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Customer support

Our Customer Support team is here to help you as a tutor, administrator, employer, or work coach, to get the most from the Aptem products.

The help you need

24/7 support

Visit our Help Centre where you can access articles, product guides and monthly release communications.

Customer Support consultants

Aptem Champions can email our UK-based support team, raise tickets in the Aptem Help Centre, or reach us by phone from 9am to 5:30pm, Monday to Friday.

Aptem status page

We provide transparency around service availability and performance for Aptem products. If there are any interruptions in service, a note will be posted on the Aptem status page.

Quick links

Reach us in the following ways: