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Customer support

Our Customer Support team is here to help you as a tutor, administrator, employer, or work coach, to get the most from the Aptem products.

The help you need

24/7 support

Visit our Help Centre where you can access articles, product guides and monthly release communications.

9am – 5:30pm Monday to Friday

Our team of dedicated Customer Support consultants are available 9am – 5:30pm, Monday to Friday to assist you. 
Email: or call: 020 7870 1000.

Aptem status page

We provide transparency around service availability and performance for Aptem products. If there are any interruptions in service, a note will be posted on the Aptem status page.