Our support team are here to help you; please email info@mwstechnology.com or call us on 020 7870 1000.

Our team works 8:30am to 5:30pm Monday to Friday. We will get back to you as soon as possible.

FAQs

I cannot remember my login. How can I get it?

Go to the Aptem sign in page. Enter a username or email address. If you cannot remember your username, please use the email address used to create the account.

I cannot remember my password. How can I get it?

Go to the Aptem sign in page and put it your username or email address, click next and then you will be able to click on forgotten password.

Is my data secure?

We take appropriate security measures to protect your data and have been awarded ISO27001:2013 the international best practice standard for information security and management. Our accreditation certificate can be viewed here. MWS Technology Limited is also registered with the Information Commissioners Office under the Data Protection Act 1988 and our registration number is: Z1900970.

How much does Aptem cost?

The costs of Aptem varies depending on the number of users, your requirements and the modules you need (we don’t charge per module). Please call 020 7870 1000 to discuss pricing or email info@mwstechnology.com

How long does it take to set up Aptem?

We have a dedicated implementation team who work with you to configure Aptem to suit your needs. The setup time will depend on the complexity of your requirements, but standard requirements usually time one week.

Connect with your existing systems: APIs

You can integrate Aptem with most existing third-party applications. This table shows examples of APIs available for use in any Aptem installation, that can be adapted for specific use cases.

API Example usage
Groups: post and get group structure Automatically create complex group structures for colleges.
Jobs: post and get jobs Integration with job boards.
Tasks: post or get user tasks Calendar integration with back office case management.
User: post or get user details Integration with student record systems for colleges and universities.
ILR: post or get ILR details Part of user API used for integration with student record systems in colleges or universities, or integration with third party ESFA payment management systems.

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