About us

Our Business Development team is highly experienced in the skills and employability sector, each with a deep understanding of the challenges faced by mid-sized to large ITPs, employability providers, universities, colleges and employer providers. They will take you through the product, helping you to assess whether it's right for your organisation.

You can be confident that our Product team works collaboratively with your day-to-day Aptem contacts. We are privileged to have industry experts in these critical roles - including Steve Dewhurst who has 25 years' experience in the HE sector, and Martyn Wood who has extensive experience extracting and interpreting complex funding rules through 15 years in the industry.

Each Aptem customer is supported by a dedicated team of Implementation Consultants, all of whom have a proven track record in implementing degree apprenticeship delivery systems for Aptem's almost 40 university customers. Feedback on the support during this critical implementation period is consistently glowing.

Our Customer Success and Customer Support teams manage the relationship post-implementation. They have backgrounds in supporting SaaS technology products combined with industry experience. In addition, we hold regular product training sessions with our Product Team.

Your analytics requirements are supported by our Data Analytics and Research team, led by Chartered Psychologist Mark Abrahams.

We facilitate a network of industry peers. University customers are invited to become members of our HE Forum, who come together discuss industry issues, product updates, and advise each other on delivery of degree apprenticeships. We will soon be launching an ILR Forum for compliance specialists, and we run regular consultations with customers, giving them a voice in our product development.