Aptem Apprentice product overview

The market-leading apprenticeship delivery platform

Trusted by more than 130,000 learners a day

Aptem Apprentice is the end-to-end delivery platform trusted by more than 130,000 learners a day. See the admin it cuts, the funding it unlocks, and why apprenticeship providers keep renewing.

Product overview

Aptem Apprentice is the market-leading, award-winning, end-to-end apprenticeship delivery platform, used by more than 130,000 learners daily. From recruiting and enrolling a learner, through to final assessment, Aptem supports the entire learner apprenticeship journey.

Four key reasons the largest training providers and over 50% of universities use Aptem:

Aptem is highly customisable, so training providers can deliver programmes in a way that retains their competitive advantage.
Aptem’s strategic roadmap aligns with its customers. Examples include implementing AI features that genuinely improve productivity and efficiency for training providers.
Aptem supports customers to manage the compliant delivery of apprenticeships – streamlining the mundane but important tasks.
Aptem fulfils its SaaS promise to deliver a market-leading product with regular, reliable updates.

82%

Reduction in time to onboard learners for one of the UK’s largest training providers.

Aptem is saving us an estimated £150,000 – £200,000 per year in administration cost and time.

Sammy Shummo, Group Director of Apprenticeships

Product features

Aptem Apprentice’s industry-leading functionality appeals to a variety of stakeholders, including apprentices, employers and auditors, all of whom have different needs and priorities. In this context, it is clear that when it comes to the technology that sits at the heart of an ambitious training business, a ‘one size fits all’ approach will not deliver. Leading and growing providers often require processes and systems that will support high levels of personalisation and agility, while also meeting the latest compliance standards.

If tailored programmes get the best results, why are so many providers simply not taking this approach? For many without the supporting technology, it’s deemed ‘too cumbersome’, and would require a huge amount of manual work to create multiple programmes which, in turn, would be incredibly hard to manage. Aptem Apprentice enables you to customise while delivering at scale.

With Aptem Apprentice, you can:

Customise your programmes to your exact delivery model.
Automate tasks to reduce admin time.
Customise reviews to drive meaningful interactions, not box-ticking exercises, and see all metrics in one place.
Effectively capture a learner's competency level and progression throughout their programme.
Get those starting points right by using our popular, free recognition of prior learning (RPL) calculator.
Identify learners with additional needs, with built in cognitive assessment – Aptem Assess.
Customise your learning experience through sub-programmes – eliminating the need to have multiple versions of a programme for the same apprenticeship.
Increase engagement through built-in communications connector using Microsoft Teams.
Deliver full eLearning using SCORM – upload your own engaging learning assets or create them directly in the platform, with evidence capture in an integrated LMS/VLE/ePortfolio.
Prioritise efficiency and consistency through Aptem's open API, standard integrations including BKSB, Skills Forward, Century, Learning Records Service and EPAPro. Customers have also integrated Aptem with third-party systems such as Salesforce, SITS, Banner, Quercus and customer websites.
Create actionable insights and manage in one place, without the need for separate systems, using our embedded Power BI Dashboards.
By taking care of high-effort administrative tasks, our Aptem Enhance AI-powered features help providers cut through the noise and focus on improving learner outcomes.

I cannot stress enough how impactful it’s been pushing everything into Aptem and making it a one-stop shop, particularly for the learner.

Dom Wilkinson, Operations Partnership Manager, Lifetime Training

The power of AI within Aptem

The timely emergence of new Large Language Models and AI technologies creates a step-change opportunity for apprenticeship providers. The Aptem Enhance suite of AI-powered tools is designed to complement the expertise of your team. Unlocking new levels of efficiency, Enhance features can:

Save time on admin and marking
Raise the quality standards of marking and record-keeping
Provide an accurate view of learner progress and understanding
Boost learner engagement with 24/7 tailored support.

Together, these tools have a positive impact that gives providers more time to deliver more meaningful interactions with learners and consistently raise the quality of teaching for all.

Virtual assistant for learners:

Delivers 24/7 support for learners with AI-powered responses aligned to the apprenticeship standard. The tool reduces routine, repetitive questions, includes extensive support for functional skills and empowers apprentices to actively shape their learning experience.

Marking aid and feedback assistant:

Simplifies and accelerates the marking process, allowing tutors to mark submissions up to 50% faster, without compromising quality. With the facility to add inline feedback KSB criteria mapping and a human-in-the-loop approach, these tools help to deliver personalised, actionable feedback that supports learner progress.

Enhanced reviews:

Unlocks valuable, learner-focused conversation by shifting the emphasis from admin to coaching and feedback. With automated summarisation of key points, themes, and actions during each review, and preparation tools that pre-populate forms with past summaries and track actions, it reduces admin, ensures compliance, and helps tutors and learners arrive well-informed for meaningful, productive discussions.

Checkpoint:

Provides objective progress monitoring that boosts learner confidence and delivers instant insight into their KSBs. With timely questions and realistic, work-based scenarios, it helps learners deepen their understanding and provides an instant snapshot of the learner’s progress. Virtual assistant is seamlessly integrated with checkpoint for additional information in context.

Value multiplying features that work together

We’re measuring the impact these tools are having on our customers and their learners. Here’s what you can expect if you are a training provider with 1,000 learners:

Checkpoint

33% improvement in planned end date accuracy resulting in annual funding gains of £90,000
Enhanced reviews

50% of your tutors' weekly time spent writing up reviews saved, resulting in annual funding gains of £253,440
Marking aid

50% of your tutors' weekly marking time saved, resulting in annual funding gains of £130,680
Virtual assistant

16 days a month are saved on average by answering routine learner enquiries, resulting in annual funding gains of £190,080

£664,200

Use of the full suite of Aptem Enhance features will result in additional total funding of £664,200, with no changes to the cost base.

*Calculations are based on accepted industry averages

The virtual assistant and checkpoints are a game changer, and will enable us to evidence in-year progress, which is generally tricky to capture. The new reviews functionality saves a significant 15–30 minutes of admin time per review. By adopting it, we’re giving Development Coaches time back so they can focus on what matters: helping learners and employers achieve.

Becki Lee, Director of Quality at Impact Futures

The Aptem team behind the partnership

We know that the team behind the technology really matters to you. When procuring a technology provider, we are rightly asked: “How are you incorporating development into your product? What does your product development team look like? Can we be confident that the investment will last? What level of support will we receive to help your technology grow with our business?”

Product development:

Your organisation is evolving. And we are evolving to support your changing needs, with a superbly resourced development team that keeps our technology roadmap moving forward. More than 50% of the Aptem team works in software/product development and our roadmap is published on our website.

Implementation consultancy:

Behind every successful technology is a watertight, customised implementation. Your dedicated Implementation Consultant will be with you every step of the way as your ‘critical friend’, advising and configuring the system to achieve your goals. Our implementation team has unrivalled sector and product knowledge.

Adopting a new technology is a large-scale change project. You need a partner that will help you and your team to implement it, use it and reap the rewards. As an Aptem customer, you benefit from a team of 113 (and growing!), dedicated to ensuring your success using our system.

Customer success management:

Once the implementation period is complete, you will be in the hands of a Customer Success Manager (CSM). They will help you to get the most from the system and to measure the impact it has on your organisation’s growth, learner outcomes, employer engagement and compliance.

Technical support:

An extensive Help Centre, packed with easy-to-follow guides and tips, helps you to get the most from your Aptem system. Regular product webinars take customers through new and existing functionality. A UK-based support team is at the end of the phone to answer your organisation’s questions and work through any challenges with you.

A dedicated team of 113 (and growing) people, with more than 50% working in software/product development.

One of the reasons we decided to use Aptem Apprentice, outside of the solution and features itself, is the fact it is clear the team are apprenticeship experts. They talk our language and know our challenges, and that gives us the reassurance that this is the right product for us.

Peter Sarner-Taylor, Head of Apprenticeships Funding and Data, University of West London

Case study: Corndel

Why Corndel renewed with Aptem

With a relentless focus on delivering exceptional-quality training programmes across Leadership and Digital, Corndel has grown into one of the largest vocational training providers in the UK. Having reviewed several apprenticeship delivery systems, Corndel shortlisted and ultimately decided to renew with Aptem.

Aptem was the only system that could meet our goals. This includes the ability to build exciting content for the learning plan and upload it into Aptem using SCORM. The new user interface in Console is “smart and intuitive”, receiving positive feedback from learners and employers. We also use Aptem to help deliver a higher degree apprenticeship offering. Aptem has extensive knowledge in this marketplace and is the only viable provider.

Richard Bridge, Director of Learning Technology, Corndel

Roadmap: Aptem as a partner for the future

One of the key reasons providers choose Aptem is a proven track record in continuous product feature development and enhancement.

Through customer forums and collaborative customer partnerships, we proactively seek to understand your current and evolving processes and challenges. In the longer term, we are interested to know what’s on the horizon for your business, which areas are you likely to be focusing on in three to five years, what far-off growth plans might we want to be considering now from a technology perspective?

Published product roadmap:

Our published product roadmap shows the direction in which we are heading and the types of outcomes we are aiming for. It focuses on the outcomes we want to deliver for our customers and users, grouping them into themes or initiatives. The roadmap evolves as we learn more and allows us to open up a practical dialogue with our customers about the problems they would like us to solve.

View roadmap

Aptem has made significant developments over the past year which really enhance the experience both for us as the provider and the users (apprentices and employers). We have a true partnership with the team at Aptem and look forward to continuing to work with them.

Adele Lochman, Assistant Head of Apprenticeships, University of Salford

What our customers say

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Degree apprenticeships

The Impact of Aptem

Real results from Aptem customers across onboarding, learner achievement, efficiency, compliance and growth, from a 77% cut in onboarding time to £200,000 saved a year. ...

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The best way to experience our platform is through a consultative chat with one of our friendly experts. They can take you through the system and show you the benefits of Aptem that are most relevant to your business.