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Aptem eLearning

Enjoy high quality blended learning mapped to the Standard and fully integrated and ready to deliver from within Aptem.

Aptem eLearning programmes provide an end-to-end solution for training providers looking to benefit from the efficiencies gained
through electronic learning and assessment.

Aptem eLearning is mapped directly to the Knowledge, Skills and Behaviours (KSBs) of each apprenticeship Standard and is designed to support the ‘On Programme Study’ element of the apprenticeship journey.

Sales Executive - Level 4

Overview of the role: Leading sales interaction with customers and managing sales within an organisation.

Aptem eLearning Sales Executive Level 4 programme contains 15 modules:

  1. Organisational Vision, Mission & Values
  2. Business Strategy
  3. Sales Planning, Monitoring & Reviewing
  4. Understanding a Product or Service
  5. Importance of Sector Intelligence
  6. Legal, Regulatory & Ethical Frameworks
  7. Customer Service
  8. Different Types of Customer
  9. Communication Skills
  10. Sales Presentations
  11. Negotiation and Closing Sales
  12. Team Work
  13. Utilise Digital Technologies to Maximise & Support Sales
  14. Sales Finance (P&L, RoI& Budgeting)
  15. Ensuring Profitable Performance

Early Years Educator - Level 3

Overview of the role: Highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe.

Aptem eLearning Early Years Educator Level 3 programme contains 13 modules:

  1. Leading People
  2. Managing People
  3. Building Relationships
  4. Communication
  5. Operational Management
  6. Project Management
  7. Finance
  8. Style, Attitude and Behaviour

Team Leader / Supervisor — Level 3

Overview of the role: Managing teams and  projects to meet a private, public or voluntary organisation’s goals.

Aptem eLearning Team Leader/Supervisor Level 3 programme contains 8 modules:

  1. Operational Management
  2. Project Management
  3. Finance
  4. Leading People
  5. Managing People
  6. Building Relationships
  7. Communication
  8. Style, Attitude and Behaviour

Operations / Departmental Manager — Level 5

Overview of the role: Managing teams and projects in line with a private, public or voluntary organisation’s operational or departmental strategy.

Aptem eLearning Operations/Departmental Manager Level 5 programme contains 8 modules:

  1. Operational Management
  2. Project Management
  3. Finance
  4. Leading People
  5. Managing People
  6. Building Relationships
  7. Communication
  8. Style, Attitude and Behaviour

Lean Manufacturing Operative
— Level 2

Overview of the role:  Carrying out manufacturing activities on multiple products with different specifications consecutively.

Aptem eLearning Lean Manufacturing Operative Level 2 programme contains 17 modules:

  1. Health and Safety
  2. Lean Manufacturing Operations
  3. Quality Control
  4. Problem Solving
  5. Continuous Improvement
  6. Communication
  7. Workplace Organisation
  8. Environmental
  9. Individual Rights and Responsibilities
  10. Prepare for Manufacturing Operations
  11. Concluding Manufacturing Operations
  12. Receiving and Checking Incoming Materials
  13. Manufacturing Products
  14. Analyse Inspection Results
  15. Inspection and Testing Activities
  16. Recording and Reporting Inspection Results
  17. Producing Products

Customer Service Practitioner
— Level 2

Overview of the role: Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Aptem eLearning Customer Service Practitioner Level 2 programme contains 5 modules:

Module 1

1.1. Knowing Your Customers
1.2. Understanding the Organisation
1.3. Meeting Regulations and Legislation
1.4. Systems and Resources
1.5. Your Role and Responsibility
1.6. Customer Experience
1.7. Product and Service Knowledge

Module 2

2.1. Interpersonal Skills
2.2. Communication
2.3. Influencing Skills
2.4. Personal Organisation
2.5. Dealing with Customer Conflict & Challenge

Module 3

3.1. Developing Self
3.2. Being Open to Feedback
3.3. Team Working
3.4. Equality
3.5. Presentation
3.6. Right First Time

Module 4

This module contains short, bitesize recaps to summarise the key points of Modules 1–3.

Module 5

Preparation for End Point Assessment — what to expect at EPA.

 

Aptem eLearning enables

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Learn how high quality blended learning, mapped to the Standard and fully integrated in Aptem, can help you.

Schedule a live demo with our friendly team at your convenience.