Insights and evidence of how Aptem improves outcomes across your provision
This eBook brings together customer data, Department for Education statistics and provider testimonials. See what switching to Aptem could mean for your organisation.
Topics covered within this eBook
Introduction
Aptem is built by apprenticeship experts to help training providers deliver better outcomes at scale. Across onboarding, learner experience, personalisation, efficiency, compliance and business growth, the evidence from Aptem customers tells a consistent story: faster processes, stronger engagement and measurable results.
This eBook brings together customer data, Department for Education statistics and direct testimonials, from a 77% reduction in onboarding time to a 15.4% increase in learner achievement. See what switching to Aptem could mean for your organisation.
How Aptem supports: Onboarding and enrolment
Aptem offers a fast, personalised, brand-distinct onboarding experience within secure and compliant guardrails.
- Compliant digital enrolment and eligibility checking removes the need to re-key data or manage physical paperwork.
- Configurable onboarding pathways enable you to give learners the content they need, when it makes sense.
- Integration with industry tools such as BKSB, Skills Forward and Century simplifies the process for learners, by removing the need for multiple logins.
- In-built cognitive assessment helps you meet funding obligations and identify where additional learning support will be required.
- Checkpoint and skills radar tools help to assess a learner’s skills at the start of their programme, ensuring accurate starting points are captured.
Reduction in time taken to onboard learners, for one of the UK's largest training providers
LSBU has gone from learners having to wait up to five months to start using an online apprenticeship management system, to having it available on day one of their programme. That makes a huge impact on their engagement and progress.”
Sammy Shummo, Group Director of Apprenticeships, London South Bank University
How Aptem supports: Learner experience and achievement
From the outset, Aptem gives learners a clear path to successful programme completion.
- An intuitive portal gives learners one place to manage every aspect of their apprenticeship journey, from completing eLearning, to measuring their skills, to communicating with their tutor.
- A user-friendly dashboard shows learners their progress at any time, helping them keep on top of their workload.
- A variety of learning formats, including SCORM assets, allows you to design a creative and engaging curriculum that isn’t limited by technology.
- The Aptem virtual assistant (AVA) gives learners a place to find informed answers about their programme or learning content whenever suits them.
Aptem was my lifeline for more than 14 months, keeping me on track and organised during my apprenticeship. The platform was intuitive and well-structured and made it easy for me and my coach to manage everything – assignments, deadlines, and progress. It played a huge role in helping me stay focused and ultimately achieve a Distinction.
Gerald Ngugi, Team Leader or Supervisor, Level 3 Learner – Future Talent Learning & ASOS
How Aptem supports: Personalisation and inclusion
Aptem helps providers prioritise inclusion and offer a personalised learning experience for all.
- Our integrated cognitive assessment, Aptem Assess, supports early identification of additional learning needs at enrolment, meaning support and reasonable adjustments can be put in place from day one.
- Aptem’s sub-programmes make it easy to tailor learning plans according to Standard, cohort, employer group or individual learner.
- Our skills radar tool gives coaches, employers and learners a clear snapshot of learner starting points, enabling tailored plans and conversations from the outset.
- Aptem can automatically summarise review conversations and actions from a transcript, freeing coaches to be fully present.
- Aptem checkpoint boosts learner confidence and delivers instant insight into their Knowledge, Skills, and Behaviours (KSBs).
- Accessible on desktop and mobile, with bite-sized content that fits around work, Aptem offers flexible, on-the-go learning that has proven valuable for apprentices on shift patterns such as care work.
Aptem customers saw a 15.4% increase in learner achievement rate, compared to 1.6% among non-customers.
(Department for Education data, apprenticeship achievements, CAGR 2020/21 to 2023/24)
We’ve found the Aptem Assess functionality to be highly effective in identifying our learners’ support needs. The system provides a detailed and insightful breakdown of the support required, which has been incredibly valuable in tailoring our approach to each learner.
Kelly Medley, Director of Quality and Audit, Shoots Training
How Aptem supports: Efficiency and cost savings
Aptem offers unprecedented levels of efficiency savings across the apprenticeship journey, enabling scaling without increasing resource or sacrificing quality.
- Automated checkpoints are used to assess learners’ starting points and track their progress.
- The Aptem virtual assistant (AVA) answers learner queries, freeing up tutors to focus on high-quality educational tasks.
- Reviews are automatically summarised, providing actionable insights to enhance learning outcomes.
- The marking aid tool speeds up responses to submitted exercises while ensuring high-quality feedback.
- Guided processes capture all necessary requirements at the appropriate time, eliminating the need to re-enter data.
- Automating processes such as breaks in learning or employment changes significantly reduces the burden on administrative teams.
- Aptem’s comprehensive feature set removes the need for additional tools, such as separate Learning Management Systems, ePortfolios, or ILR management systems.
50% of tutor time spent marking saved each week
Aptem is saving us an estimated £150,000 – £200,000 per year in administration cost and time.
Sammy Shummo, Group Director of Apprenticeships, London South Bank University
How Aptem supports: Compliance and reporting
The clever tools in Aptem have been designed by apprenticeship experts to take the pain out of complex industry processes, such as evidencing regulatory compliance or submitting funding requests. You can become more confident in your compliance and view the metrics that matter at the touch of a button.
- Tools like our RPL calculator and ILR submission functionality speed up the time taken to make accurate funding claims.
- Interactive dashboards surface a wide range of real-time insights, helping you monitor quality and make data-driven decisions about your provision.
- Detailed, auditable records can be easily produced when needed for inspection.
- Configurable trackers help you seamlessly manage complex processes like putting a learner on a break in learning.
From 1 month for a full-time employee to instantaneous: reduction in time to output management reports, for multiple training providers
Aptem proved to be an invaluable asset during our recent DfE audit, providing a seamless experience from start to finish. Its intuitive layout facilitated smooth navigation for our auditor, while the integration of the ILR within Aptem significantly streamlined our processes.
Edd Belshaw, Group Apprenticeship Coordinator, WEC Group
How Aptem supports: Business resilience and strategy
Our strong partnerships and innovative technology play a crucial role in supporting providers to navigate the complex and ever-changing world of apprenticeships.
- Customers benefit from continual investment in the platform, with regular opportunities to feed into the direction of our roadmap.
- Aptem users can rest assured that the platform will always be updated to accommodate changing funding rules, guided by our expert Compliance Advisory Board.
- Regular networking opportunities offer Aptem customers frequent opportunities to discuss sector challenges and learn from each other.
- Providers can use the rich insight from their system to identify growth areas, enhance their programmes and shape their strategy according to real data.
7.2% Aptem customers drive superior growth: across three years, Aptem customers grew learner starts by 7.2%, compared to -0.2% in the rest of the market.
(Department for Education data, apprenticeship starts, CAGR 2020/21 to 2023/24)
There is an excellent support and development team behind the tool who are a real pleasure to work with. The platform itself is constantly evolving and improving to meet the changing apprenticeship requirements and help us as a company improve our effectiveness and efficiency. Without Aptem we quite simply could not deliver the quality service that we do for our clients and learners.
Richard Bridge, Director of Learning Technology, Corndel
Aptem Partnership
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Implementation Consultants
Our team of Implementation Consultants have experience working within apprenticeship providers, providing essential context and removing the language barrier that can sometimes exist between technology providers and their customers.
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Ongoing training and highly-responsive platform support
Customers benefit from ongoing training and highly-responsive platform support, helping them quickly troubleshoot challenges and maximise the value of the platform.
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Continual investment in our roadmap
Continual investment in our roadmap means we consistently take advantage of the latest innovation and improve the platform in response to customer need.
120,000
Learners are using Aptem
98%
Customer retention
What our customers say
Aptem is an important part of our growth journey. With a single, integrated platform, we can take on more clients and deliver an even better service.
Sean Riley, Chief of Transformation, tend (formerly Impact Futures)
LSBU has gone from learners having to wait up to five months to start using an online apprenticeship management system, to having it available on day one of their programme. That makes a huge impact on their engagement and progress.
Aptem is saving us an estimated £150,000 – £200,000 per year in administration cost and time.
Sammy Shummo, Group Director of Apprenticeships,
London South Bank University
Corndel has been using the Aptem platform since 2017 to both manage the compliance side of our apprenticeship delivery and deliver the actual learning. That we can cover off all that we need for our apprenticeship delivery all in one place makes it so much easier and more secure to manage. Without Aptem we quite simply could not deliver the quality service that we do for our clients and learners. Richard Bridge, Director of Learning Technology, Corndel.
Richard Bridge, Director of Learning Technology,
Corndel
By upgrading to the Platinum service package, we will benefit from tailored support and strategic insight to enhance delivery and learner outcomes. The annual tenant audit, bespoke training and monthly update calls will ensure our teams are upskilled regularly and stay aligned with system updates and best practice.
Lee Hughes, Head of Apprenticeships, Learning Curve Group
We formed a Board for our apprenticeship provision, which is there to ensure our compliance obligations are met. It is therefore important that they have access to both quarterly and real-time compliance MI. The embedded Dashboards in Aptem focusing on Quality, Ofsted, Compliance and Funding are indispensable to us.
Jacky Ellison, Head of Learning and Development,
Resolve ASB
I cannot stress enough how impactful it’s been pushing everything into Aptem and making it a one-stop shop, particularly for the learner.
Dom Wilkinson, Product Owner, Lifetime Training
Aptem Apprentice is supporting us to change our practice and the way we’re doing things, not the other way around. With Aptem, there is genuine alignment between our values and shared goals. Our partnership continues to strengthen.
Terry Barnett, Chairman and Executive Sponsor of the project, Hawk Training
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