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Aptem Skills eLearning

Enjoy high quality eLearning that you can use to support the delivery of employability based programmes, which can be customised according to your requirements.

Soft skills units to help people back into employment.

Aptem Skills offers soft skills units to help people back into employment. Providers can pick and choose from this list, customising to the requirements of their employability programmes and awarding bodies:

Sector specific training

In addition to the soft skills content, we also offer a wide range of sector-specific courses that can help with work tasters and/or apprenticeships.

Early Years Educator - Level 3

Overview of the role: Highly trained professionals who play a key role in ensuring that young children learn and develop well and are kept healthy and safe.

Aptem eLearning Early Years Educator Level 3 programme contains 13 modules:

  1. Leading People
  2. Managing People
  3. Building Relationships
  4. Communication
  5. Operational Management
  6. Project Management
  7. Finance
  8. Style, Attitude and Behaviour

Team Leader / Supervisor — Level 3

Overview of the role: Managing teams and  projects to meet a private, public or voluntary organisation’s goals.

Aptem eLearning Team Leader/Supervisor Level 3 programme contains 8 modules:

  1. Operational Management
  2. Project Management
  3. Finance
  4. Leading People
  5. Managing People
  6. Building Relationships
  7. Communication
  8. Style, Attitude and Behaviour

Lean Manufacturing Operative
— Level 2

Overview of the role:  Carrying out manufacturing activities on multiple products with different specifications consecutively.

Aptem eLearning Lean Manufacturing Operative Level 2 programme contains 17 modules:

  1. Health and Safety
  2. Lean Manufacturing Operations
  3. Quality Control
  4. Problem Solving
  5. Continuous Improvement
  6. Communication
  7. Workplace Organisation
  8. Environmental
  9. Individual Rights and Responsibilities
  10. Prepare for Manufacturing Operations
  11. Concluding Manufacturing Operations
  12. Receiving and Checking Incoming Materials
  13. Manufacturing Products
  14. Analyse Inspection Results
  15. Inspection and Testing Activities
  16. Recording and Reporting Inspection Results
  17. Producing Products

Customer Service Practitioner
— Level 2

Overview of the role: Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Aptem eLearning Customer Service Practitioner Level 2 programme contains 5 modules:

Module 1

1.1. Knowing Your Customers
1.2. Understanding the Organisation
1.3. Meeting Regulations and Legislation
1.4. Systems and Resources
1.5. Your Role and Responsibility
1.6. Customer Experience
1.7. Product and Service Knowledge

Module 2

2.1. Interpersonal Skills
2.2. Communication
2.3. Influencing Skills
2.4. Personal Organisation
2.5. Dealing with Customer Conflict & Challenge

Module 3

3.1. Developing Self
3.2. Being Open to Feedback
3.3. Team Working
3.4. Equality
3.5. Presentation
3.6. Right First Time

Module 4

This module contains short, bitesize recaps to summarise the key points of Modules 1–3.

Module 5

Preparation for End Point Assessment — what to expect at EPA.


Want to find out more?

Learn how high quality blended learning, customised to your requirements and fully integrated in Aptem Skills, can help you and your learners succeed.

Schedule a live demo with our friendly team at your convenience.