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How can we help you?

Explore our most frequently asked questions (and answers). Alternatively, contact client support. Our support team are here to help you.


The costs of Aptem varies depending on the number of users and your requirements (we don’t charge per module). Please call 020 7870 1000 to discuss pricing or email

We have a dedicated implementation team who work with you to configure Aptem to suit your needs. The setup time will depend on the complexity of your requirements, but standard requirements usually take two to four weeks.

Go to the Aptem login page. Enter your username or email address. If you cannot remember your username, please use the email address used to create the account.

Go to the Aptem login page and put in your username or email address, click next and then you will be able to click on forgotten password.

We have significant security measures to protect your data and have been awarded ISO 27001:2013 the international best practice standard for information security and management. Our accreditation certificate can be viewed here. MWS Technology Limited is also registered with the Information Commissioners Office under the Data Protection Act 1988 and our registration number is: Z1900970. Aptem is Microsoft Azure securely hosted in the UK.

You can integrate Aptem with most existing third-party applications. Contact us for our available APIs and systems integration support.

Client Support

You can reach us in the following ways:

Our team works 8:30am to 5:30pm Monday to Friday.